Privacy Policy

Introduction

At Homecoxo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, browse products, place an order, or contact our customer service team.

Homecoxo is operated by Guangzhou Fuxiang Trading Co., Ltd.

Information We Collect

When you place an order, create an account, contact us, or subscribe to marketing communications, we may collect your name, email address, billing and shipping addresses, telephone number if provided, order details, purchase history, and customer service communications.

Payment information is processed through the payment methods available at checkout. Complete payment card details are generally handled by the relevant payment provider rather than directly by Homecoxo.

When you visit our website, we may automatically collect your IP address, browser and device information, pages visited, products viewed, website interactions, cookie identifiers, and shopping cart or checkout activity.

How We Use Your Information

We use personal information to process orders and payments, arrange shipping, provide customer support, manage returns and refunds, maintain website security, prevent fraud, improve our products and services, measure advertising performance, send permitted marketing communications, and comply with applicable laws.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to maintain shopping cart functionality, remember preferences, analyze browsing activity, improve website performance, and measure advertising effectiveness.

You may manage cookies through your browser settings and, where available, our website's privacy preference tools. Where required by law, we obtain consent before using non-essential cookies and tracking technologies.

Sharing Your Information

We may share relevant personal information with e-commerce platform providers, payment processors, shipping carriers, order fulfillment partners, customer service providers, analytics services, advertising partners, professional advisers, and authorities where required by law.

We limit information sharing to what is reasonably necessary for the relevant purpose. Certain disclosures to advertising partners may be considered a sale, sharing, or targeted advertising under applicable privacy laws. We provide required notices and choices where applicable.

AppLovin and Advertising Technology Disclosure

Homecoxo may use third-party advertising technologies, including services provided by AppLovin Corporation, to measure advertising performance and understand customer interactions.

Where AppLovin technologies are integrated and enabled on our website, AppLovin and its partners may collect or receive information through cookies, pixels, scripts, APIs, or similar technologies.

Depending on the technologies used, information may include IP addresses, browser and device information, online identifiers, website visits, product views, search activity, shopping cart events, checkout activity, purchase-related events, and interactions with advertisements. Information such as email addresses, telephone numbers, and location details may also be processed when provided by a merchant or otherwise made available through an enabled integration.

This information may be used to measure advertising effectiveness, attribute purchases to advertising campaigns, analyze website activity, improve advertising services, personalize advertisements where permitted, and detect fraudulent activity.

We do not intentionally transmit complete payment card details to advertising platforms for advertising purposes.

Where required by law, we obtain consent before enabling non-essential advertising cookies or tracking technologies. Depending on your location, you may have the right to opt out of certain targeted advertising or data-sharing activities. You may exercise applicable rights through available privacy preference tools or by contacting [email protected].

For more information about AppLovin’s collection and use of your information visit:  https://legal.applovin.com/privacy/

International Transfers and Data Security

Personal information may be processed or stored outside your place of residence by service providers supporting our business. Where required by law, we take appropriate measures to protect personal information during international transfers.

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission or storage method can be guaranteed to be completely secure.

Data Retention and Your Rights

We retain personal information for as long as reasonably necessary for order fulfillment, customer service, payment records, fraud prevention, and legal compliance.

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain information, withdraw consent, object to certain processing activities, or opt out of certain targeted advertising activities.

To exercise your privacy rights, contact [email protected]. We may request reasonable information to verify your identity before processing your request.

Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe link in the relevant message or by contacting us. Essential communications concerning orders, payments, shipping, returns, refunds, and customer service may still be sent.

Children's Privacy

Our website is intended for general shopping purposes and is not directed toward children below the applicable age of digital consent. We do not knowingly collect children's personal information in violation of applicable law.

Third-Party Websites

Our website may contain links to third-party websites or use third-party services. These providers may have their own privacy policies and data-handling practices. We encourage you to review their policies before providing information directly to them.

Contact Us

Brand Name: Homecoxo

Company Name: Guangzhou Fuxiang Trading Co., Ltd.

Email: [email protected]

Business Address: Shop 102, No. 11 Minghua Street, Shiling Town, Huadu District, Guangzhou, Guangdong 510850, China.

Website: https://homecoxo.com/